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CityHELP is an emergency call system over LAN that lets to contact one or more emergency control rooms when an emergency occurs. Thanks to this emergency call unit and the LAN connection, the user can make an audio/video emergency call immediately and in reliable way. Emergency control rooms are usually installed in the Police Station, in the First Aid Center or similar.

CityHELP uses the LAN in order to transfer the emergency call (pictures, sound and data). You can connect the equipment directly to the LAN by means of the RJ45 connector provided on each call unit. CityHELP does not need an exclusive LAN but it can use an existing LAN jointly with other equipment. In fact, you must set a different IP address on each call unit connected to the LAN and so the system can address correctly the communication to each call unit.
You can use wired LAN as well as fiber optic LAN or wireless LAN.

Click HERE to download the documentation about the EMERGENCY CALL PILLAR

Thanks to the LAN, you can expand the system in any moment simply by adding new emergency call units with new IP addresses.
The emergency talk between the user and the operator take place in hands-free mode and with excellent quality even with high sound level; in fact, the advanced digital technology allowed us to obtain very reliable echo-cancelling filter as well as the anti-Larsen.

The CityHELP emergency call system includes:
► the standalone emergency call field unit (CityHELP)
► the software VideoCITY that allows to receive the emergency calls (it needs a PC with Microsoft Windows XP).
► the software SetHELPER that allows to set the CityHELP units

We can supply these emergency call boxes according with your requirements: you can have the emergency call unit with audio only, powered by solar cells, with GSM connection or in many additional different versions.